Embracing Digital-Age Management Thinking: What Your Business Needs to Know

John Sarkis Hamalian, Director, Lean Enterprise Southeast Asia

Venue : AmCham Office, 1 Scotts Rd, Shaw Centre #23-03 S(228208) - Stamford American Auditorium

Date : May 25, 2018

Time : 8:00 AM - 9:30 AM

Price : $15.00

2018-05-25 08:00:00 2018-05-25 09:30:00 Asia/Singapore Embracing Digital-Age Management Thinking: What Your Business Need to Know - AmCham Office, 1 Scotts Rd, Shaw Centre #23-03 S(228208) - Stamford American Auditorium AmCham Singapore

Please add to calendar before registering for the event



Breakfast will be provided.

Is your organization actually in the 21st Century or still stuck in the 20th?

We are already well into the 21st Century yet most organizations are still operating under an antiquated 20th Century management and leadership approach, born out of the Industrial Age.
  Technology, competitive landscapes, employee social patterns and customer habits have changed dramatically over the past few decades, but the basic management thinking we use to run our organizations have not kept up adequately.  We are living in a 21st Century, fast-paced, ultra-competitive, high-tech VUCA world but how to truly thrive in these new realities and not just play catch-up?  How to reduce wasteful, resource-sapping red tape?   How to minimize anti-collaborative silos and fiefdoms?  How to focus more on the Customer rather than internal bureaucracy?

We welcome you to explore a 21st Century way of managing and leading your organization.

The 21st Century demands strategic coherence, constant change, dynamic agility, organizational flexibility and a hyper-engaged workforce deeply focused on continual innovation.
  This requires modern, flexible and inclusive management concepts in order to fully leverage rapidly changing geo-economic realities, public-private-people relationships, inter- and intra-organizational dynamics, customer demands, employee expectations, technologies and business models.We will show you how to build an organizational culture of excellence through the deep engagement of people, the seamless use of new technologies, the embracement of rapid experimentation and the cultivation of agile, innovative teams who are constantly striving to improve value for customers.

Key topics to be discussed at this session are:

  • 21st Century, Digital-Age Thinking as a fundamental management concept – its basis on Lean Thinking, Systems Thinking, Design Thinking, Agile, The Learning Organization, Leading Change, Total Quality Management and other key management practices
  • The importance of always starting with a strong sense of Purpose - Let Change and Technology be ‘pulled’ by the Customer’s need to solve a problem
  • Embracing ‘Rapid Experimentation’ versus ‘Rigid Certainty’
  • Identifying Customer Value as the unshakable, underlying core precept
  • Comparison between ‘Cost’ versus ‘Value’ mindsets
  • ‘Horizontal’/Value Stream Thinking to break down organizational siloes and focus on the effective delivery of Customer Value
  • Smart use of Digitization, other Technologies and IT Departments - tackling the habit of ‘bolt-on’ tech and ‘handing-off’ system design to disconnected, lowest-bid vendors
  • Respect for People’ (People Engagement and Development) as the heart of 21st Century Management Thinking

Light breakfast will be included at this session. For inquiries, please email amcham_events@amcham.org.sg

About the Speaker:

John Hamalian.jpg
John Sarkis Hamalian
Lean Enterprise Southeast Asia

John S. Hamalian has over 20 years of experience at General Motors and Dell, specializing in Lean Thinking, Management, Business Improvement, Strategy, Change Management and Organizational Development.
  With assignments based in the USA, China, Germany, Korea, India and Singapore, culminating in 2 Asia-Pacific Regional Director positions, John thrives in global and culturally-diverse environments.  He is an adjunct lecturer at various universities; a published writer on Lean Management, Leadership, Strategy and Asian culture; and an active speaker at Business Excellence conferences, global corporations and professional institutions.

John is now the owner of Sustainable Organizational Excellence as well as the Southeast Asia Representative for globally-renowned Lean Enterprise Institute (Lean Global Network), providing coaching, consulting, facilitation and training to help clients across Asia improve their performance and increase value.
  He holds an MBA from Fordham University in New York and a Bachelor Degree in Engineering from Kettering University in Michigan.  An avid explorer, John has visited over 60 countries, including the entire Far East of Asia, and speaks conversational Mandarin Chinese.  He has been an active supporter of several NGOs, including serving as Chairman of the Audit Committee.

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