Dr. Jack J. Phillips, Chairman, ROI Institute
Venue : Stamford American Auditorium (AmCham Office, 1 Scotts Rd, #23-01/05 Shaw Centre)
Date : April 11, 2017
Time : 7:45 AM - 9:15 AM
Price : $0.00
In an increasingly
competitive world, organizations and corporations increasingly need to
understand which areas of their business deliver the greatest value. Whereas
sales and income may be directly measured, deriving the benefits of internal
expenditure is far less clear, yet it is vitally important to an efficient
In this talk the Founder of the ROI Institute, Dr. Jack Phillips, will explain how business impact and Return On Investment (ROI) may be credibly measured for internal projects, programs and initiatives such as those run by Human Resources, Learning and Development, Information Technology, Quality, Logistics and the like - departments that provide essential services to an organization yet are often unable to derive and explain benefits quantitatively in terms of business impact, dollars and cents.
This talk with be of particular interest to cost-center holders and division heads, directors and leaders, and any executives interested in understanding and showing value of deliverables within a complex organization.
About the Speaker
Dr. Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than fifty books, he conducts workshops and presents at conferences throughout the world.
Phillips has received several awards for his books and work. On three occasions, Meeting News named him one of the 25 Most Powerful People in the Meetings and Events Industry, based on his work on ROI. The Society for Human Resource Management presented him an award for one of his books and honored a Phillips ROI study with its highest award for creativity. The American Society for Training and Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine. He has been interviewed by several television programs, including CNN. Phillips serves as President of the International Society for Performance Improvement.
His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Dr. Phillips has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional bank, and as management professor at a major state university.
This background led Dr. Phillips to develop the ROI Methodology¾a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs.
Dr. Phillips regularly consults with clients in manufacturing, service, and government organizations in over 60 countries in North and South America, Europe, Africa, Australia, and Asia. He has undergraduate degrees in electrical engineering, physics, and mathematics; a master’s degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama. He has served on the boards of several private businesses - including two NASDAQ companies - and several nonprofits and associations, including the American Society for Training and Development and the National Management Association.
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