1. What is my username and password?

Upon confirmation of membership, an e-mail from AmCham Singapore was sent to you with your username and password. If you did not receive this e-mail, please contact webmaster@amcham.org.sg.

2. I can’t log in. What should I do?
Please try loading the website www.amcham.org.sg again. If this still does not work, please contact Aisyah Ariffin and we will assist you as soon as possible.

3. How do I bring a guest to a committee meeting?

Committee meetings are one of the many benefits of being an AmCham member. If you know of someone who would like to attend a committee meeting, please contact Lorna Ow at low@amcham.org.sg.


4. My membership information is wrong. How do I correct it?
Please contact membership@amcham.org.sg.

5. Is it safe for me to key in my credit card details into the system?
The new system employs WorldPay as its credit card payment gateway. WorldPay follows payment processing by collecting payment data, authentication, authorization and settlement of funds. WorldPay takes security seriously including remote data storage, state-of-the-art encryption and constant enhancements. The system supports internationally recognized security checks including:
· Card Verification Value (CVV2)
· Address Verification Service (AVS)
· Cardholder authentication (Verified by Visa and MasterCard SecureCode)

Other questions
If you have a technical question that was not covered in this guide, please contact Jeremy Lim.

For other issues, please contact the following AmCham staff: 

Committee meetings – Lorna Ow at low@amcham.org.sg.
Membership – Dorcas Foo at dfoo@amcham.org.sg
Events – Aisyah Ariffin at aariffin@amcham.org.sg.